ORDERING DA VINCI FOOD PRODUCTS
Please note! Orders placed between 9:00 a.m. and 5:00 p.m. will be delivered to customers within Tallinn by the next business day. Outside of Tallinn, we deliver orders within 3 business days.
Sales Department
Purchasing Department
Board of Directors
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Frequently Asked Questions
If you have any questions about our online store, products, or services, please review the frequently asked questions and answers first:
No, you don't have to. You can shop in the online store as either a registered user or a guest.
There are three options for receiving your order: 1) Have your order delivered to an Itella SmartPost parcel locker by selecting the most convenient locker for you when placing your order. 2) Have your order delivered by courier. 3) Pick up your order yourself at the warehouse (the Laki Logistics warehouse is located at Visase 5, Tallinn, and is open on weekdays from 9:00 a.m. to 5:00 p.m.).
Once payment for your purchase has been made in the online store, the order is sent to us via the system, after which the items are picked and packed. If you selected “Pick up in store” as your delivery method, the items will be packed at the warehouse within 2 hours. If you selected courier or a package locker as your delivery method, the items will be delivered within 1–3 business days after the order is placed.
Yes, an informative invoice will be sent via email.
There are three options for receiving your order: 1) Have your order delivered to an Itella SmartPost parcel locker by selecting the most convenient locker when placing your order. 2) Have your order delivered by courier. 3) Pick up your order yourself at the warehouse (located at Visase 5, Tallinn).
Would you like to discuss this over the phone? Let us call you back.
If you need any additional information about a product, please fill out the form below, and we will get back to you, usually the same or next business day.
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If you need any additional information about any product, please send us your questions.
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